> For the complete documentation index, see [llms.txt](https://docs.screendesk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.screendesk.io/get-started/quickstart.md).

# Quickstart

Screendesk is an all-in-one video solution for customer support teams of all sizes. Screendesk has all the features you need to request, send, and share screen recordings.

<figure><img src="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FhwXhQ1bzwbBlvKB4kDsw%2Fscreendesk.svg?alt=media&amp;token=2cea96b8-2ce7-454e-99d5-74de9070c8d6" alt=""><figcaption></figcaption></figure>

With Screendesk you can:

* Request screen recordings from customers directly from within your favorite helpdesk.
* Edit and send professional looking videos to explain feautres.
* Upload and send existing videos from the video library.
* Embed videos in your support documentation.

<a href="https://app.screendesk.io/users/sign_up" class="button primary">Sign Up</a> <a href="/get-started/admin-guide.md" class="button secondary">Account Setup</a>

### Request recordings from anywhere

Pick the workflow you want. Each card links to the full setup guide.

<table data-view="cards"><thead><tr><th>Method</th><th>Best for</th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>Helpdesk integrations</td><td>Request inside Zendesk, Intercom, Freshdesk, HelpScout, Jira, HubSpot.</td><td><a href="/get-started/request-recording-from-anywhere.md#from-helpdesk-integrations">Request recording from anywhere</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FdDE3FjSlGSwbuI3TOCBC%2FGroup%2049.png?alt=media&amp;token=4440b85b-eed5-49d4-9f3c-3ec08740d398">Group 49.png</a></td></tr><tr><td>Contact forms and widgets</td><td>Let customers submit a recording with their first request.</td><td><a href="/get-started/request-recording-from-anywhere.md#from-contact-forms-and-widgets">Request recording from anywhere</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FJo57ZcX0j0AjA5d0wyWV%2FGroup%2066.png?alt=media&amp;token=6e59a533-dc89-4dd6-ba84-d1e46d7b63d3">Group 66.png</a></td></tr><tr><td>Chat and messaging</td><td>Send a recording link while chatting live.</td><td><a href="/get-started/request-recording-from-anywhere.md#from-chat-and-live-messaging">Request recording from anywhere</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FVQsiQw54qkzLZeHcGK0d%2FGroup%2064.png?alt=media&amp;token=8eb41fe4-05e7-4e34-9656-2a0fa9edf219">Group 64.png</a></td></tr><tr><td>Direct links</td><td>Use anywhere: email, SMS, Slack, social, KB articles.</td><td><a href="/get-started/request-recording-from-anywhere.md#from-direct-links">Request recording from anywhere</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FPhZNsEP0vseHupRBeoDt%2FGroup%2062.png?alt=media&amp;token=7a82c812-f5c7-4491-ade3-c2d3d2d7bcd7">Group 62.png</a></td></tr><tr><td>Embedded on your website</td><td>Always-on “Record your screen” button for self-serve.</td><td><a href="/get-started/request-recording-from-anywhere.md#embedded-on-your-website">Request recording from anywhere</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2F1emb8VoeBXGbY3chUoSD%2FGroup%2068.png?alt=media&amp;token=c00d241f-b854-438f-8102-e545c5dc88da">Group 68.png</a></td></tr></tbody></table>

### Discover Screendesk

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>Connect Helpdesk</td><td>Request, send, and share videos directly from within your favorite helpdesk</td><td><a href="/helpdesk-integrations/intercom.md">Intercom</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FdDE3FjSlGSwbuI3TOCBC%2FGroup%2049.png?alt=media&amp;token=4440b85b-eed5-49d4-9f3c-3ec08740d398">Group 49.png</a></td></tr><tr><td>Console Logs</td><td>Automatically capture errors, network requests, and reproduction steps</td><td><a href="broken://pages/xgEwVOsu3jC2HqDfPbxk">Broken link</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FEKGzNkkfecDhMiIFODAV%2FGroup%2052.png?alt=media&amp;token=656832d3-8503-4d0e-bdf1-4a10c9d9a328">Group 52.png</a></td></tr><tr><td>Hide Sensitive Data</td><td>Blur sensitive data like credit card details and personal information</td><td><a href="/security/hide-sensitive-data.md">Hide sensitive data</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2Fdw8tBTPv9Y1bsUHVkGrC%2FGroup%2053.png?alt=media&amp;token=a93bf317-df2c-4970-8a17-fcac597611e1">Group 53.png</a></td></tr><tr><td>Security</td><td>Choose who can view and edit your recordings</td><td><a href="/security/storage-location.md">Security</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FzkoSfXO7yhF50GAijTBy%2FGroup%2048%20(1).png?alt=media&amp;token=a01d2ed3-595d-4f71-afb9-61cca18a36b7">Group 48 (1).png</a></td></tr><tr><td>Customization</td><td>Change the look and feel of your recorder to match your Brand</td><td><a href="broken://pages/IFI0I9X1zVzedlFxfC7k">Broken link</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2F9U2osXmu82F0QPvFXyoZ%2FGroup%2060.png?alt=media&amp;token=31008fec-4d1c-4e18-830f-d3d3d5ff4eb3">Group 60.png</a></td></tr><tr><td>User Management</td><td>Recreate your internal organization within Screendesk</td><td><a href="/settings/member-management.md">Member management</a></td><td><a href="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FXkcXFo564ucNlbNmBv9Q%2FGroup%2057.png?alt=media&amp;token=ca763eeb-fb8a-493a-934f-3482960165ba">Group 57.png</a></td></tr></tbody></table>


---

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