Incognito session

Run the Screendesk extension in private browsing (Incognito / Private / In Private).

Use Screendesk in private browsing when you need a clean session.

Private browsing is useful for testing without existing cookies or cache.

To use the extension in private windows, you must allow it in your browser settings.

What works in private browsing

You can capture the same types of reports as normal, including:

• Screenshots and annotations

• Screen recordings

• Instant Replay

• Console logs, network requests, and environment details (browser, OS, viewport)

Private browsing does not prevent data capture. It only isolates your browsing session.

Enable Screendesk in private windows

Chrome (Incognito)

1

Open extension settings

Go to chrome://extensions in the address bar.

2

Allow Incognito

1. Find the Screendesk extension.

2. Select Details.

3. Turn on Allow in incognito.

You should now see the Screendesk icon in Incognito windows.

Firefox (Private)

Edge (InPrivate)

FAQ

Does incognito mode affect the quality of bug reports?

No. You get the same data capture as normal, as long as the extension is allowed in private windows.

Can I use Screendesk in private windows without enabling this setting?

No. Browsers require explicit permission for extensions in private browsing.

Will my private browsing data be saved in Screendesk reports?

Screendesk captures what you choose to record (screens, events, logs). It does not record unrelated tabs or your general browsing history.