# Video Screen Recording

Record a video of your screen with Screendesk.

You get one share link with the recording and debugging context.

<figure><img src="/files/W1hrSHNVSa4VGkYtmIgP" alt=""><figcaption></figcaption></figure>

### Technical diagnostics included

When you record a video, Screendesk can include:

* Console logs
* Network requests
* URL
* Timestamp and timezone
* Device, OS, and browser
* Viewport size
* Network speed

Share the link with an engineer or paste it into a ticket.

### Start a recording

{% stepper %}
{% step %}

### Open Screendesk

Click the Screendesk icon in your browser toolbar.
{% endstep %}

{% step %}

### Select Video recording

Choose **Video screen recording**.
{% endstep %}

{% step %}

### Pick what to record

Choose **Tab**, **Window**, or **Entire screen**.
{% endstep %}

{% step %}

### Record and save

Reproduce the issue, then click **Save**.
{% endstep %}
{% endstepper %}

Want a buffer before recording starts? Use [Countdown timer](/bug-reports/settings/countdown-timer.md).

### Voiceover Recording

Add a voiceover to narrate what’s happening.

You can mute/unmute during recording and pick a microphone input.

<figure><img src="/files/4wYZDQuCCcy1xmcdfZ6E" alt=""><figcaption></figcaption></figure>

#### Microphone permission

The first time you enable voiceover, your browser asks for microphone permission.

If you blocked it, update your browser settings and try again:

1. Open your browser’s **Microphone** permissions.
2. Remove **Screendesk** from the blocked list (or switch it to **Allow**).
3. Start a new recording and re-enable voiceover.

### Tab vs Desktop Recording

Screendesk can record a single tab, an entire window, or your full screen.

<figure><img src="/files/HIXJxncop8Zjzovnb57D" alt=""><figcaption></figcaption></figure>

#### Tab recording

Tab recording only captures what’s inside that tab.

It won’t capture the browser URL bar or other windows (like pop-up login dialogs).

#### Window / entire screen recording

Window and entire screen recording captures the full window or monitor.

That includes browser chrome (like the URL bar).

If you interact with multiple tabs during the recording, Screendesk can include logs and requests for those tabs too.

Use this for cross-tab issues, multi-step auth flows, and multi-window repros.

#### Recording incognito tabs

Screendesk works in private browsing if you allow the extension.

See [Incognito session](/bug-reports/capturing-a-bug-report/incognito-session.md).

### After you save

If you want Screendesk to auto-open the share link after upload, enable [View recording](/bug-reports/settings/view-recording.md).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.screendesk.io/bug-reports/capturing-a-bug-report/video-screen-recording.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.