Desktop recording

Record a window or your entire screen to capture cross-tab and multi-window bugs.

Use desktop recording when the bug spans tabs or windows.

You can record a single tab, an app window, or your entire screen.

When you record Window or Entire screen, Screendesk can capture:

• The video of what you did across tabs and windows

• Console logs and network requests for tabs you interact with

This is useful for multi-step auth, cross-tab flows, and pop-up dialogs.

Need private browsing? See Incognito session.

Start a desktop recording

1

Open Screendesk

Click the Screendesk icon in your browser toolbar.

2

Select Video screen recording

Choose Video screen recording.

3

Pick Window or Entire screen

Select Window or Entire screen in the system picker.

4

Record and save

Reproduce the issue, then click Save.

macOS: fix screen recording permission

macOS requires permission to record your screen.

If desktop recording fails, grant permission and restart the browser.

1

Open Screen Recording permissions

Open System Settings (or System Preferences).

Go to Privacy & Security → Screen Recording.

2

Allow your browser

Enable Google Chrome (or the browser you use with Screendesk).

3

Restart the browser

Quit the browser completely, then open it again.

Chrome doesn’t show up in Screen Recording

Remove Chrome from the list, then add it back.

Use the - and + buttons in Screen Recording.

Then restart Chrome and try recording again.