GitHub

Create GitHub issues from Screendesk with captured context and repository fields.

Send any bug report or recording to GitHub in a few clicks.

Screendesk adds the capture link and debugging context automatically.

This page covers the manual Send to app action. Folder automations create issues automatically when recordings or bug reports enter a folder.

Before you start

• You need edit access on the Screendesk item.
• Connect GitHub from Profile → Integrations.
• Each teammate uses their own GitHub account.

Connect GitHub

1

Open integrations

In Screendesk, go to Profile → Integrations.

2

Connect GitHub

Find GitHub and click Connect.

Approve Screendesk in GitHub.

3

Return to Screendesk

GitHub now appears in your connected apps list.

You can also start this flow from Send to app → Connect GitHub.

Create a GitHub issue

1

Open the item

Open the bug report or recording in Screendesk.

Click Send to app.

2

Choose GitHub

Select GitHub issue.

If GitHub is your only connected app, the main button may say Send to GitHub.

3

Review fields

Check the title and description.

Choose a Repository.

Optionally add labels, assignees, and a milestone.

4

Create the issue

Click Create issue.

Screendesk keeps the GitHub issue link on the item, even if you disconnect later.

Available fields

Field	Required	Notes
Title	Yes	Used as the GitHub issue title.
Description	Yes	Your notes are added above the Screendesk context.
Repository	Yes	The repository where the issue will be created.
Labels	No	Labels load from the selected repository.
Assignees	No	Assignees load from the selected repository.
Milestone	No	Milestones load from the selected repository.

What Screendesk sends

• A direct link to the bug report or recording
• The source website URL, when available
• Device and browser details
• The capture timestamp in UTC
• A link to developer information in Screendesk

Anything you add in the description goes above the generated Screendesk context.

Customize the form

Click Edit fields in the GitHub modal to show or hide optional fields.

Required fields stay visible.

Your field choices are saved for your GitHub connection.

Permissions

• You must be able to edit the bug report or recording.
• Watch-only users cannot connect personal app accounts or send items to GitHub.
• Workspace admins can remove GitHub from Profile → Integrations for the whole workspace. Existing issue links stay visible.

Troubleshooting

GitHub is not in the Send to app menu

Open Profile → Integrations and connect GitHub.

If the button is missing entirely, confirm that you can edit the bug report or recording.

The repository list is empty

Make sure your GitHub account can access the repository you want to use.

Then reconnect GitHub from Profile → Integrations.

Labels, assignees, or milestones do not load

Confirm the selected repository has those options available and that your GitHub account has permission to read them.