AI Transcripts

Automatically generate searchable, timestamped transcripts for recordings with audio.

AI Transcripts automatically generate a searchable, timestamped transcript for recordings with audio.

Use transcripts to skim what happened, jump to key moments, and copy text into tickets.

Plan Availability: Pro and Enterprise only

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What You Get

For any recording with detectable speech, Screendesk generates:

• A timestamped transcript split into clickable segments
• Search across the transcript with highlighted matches
• Copy to copy the full transcript
• Download captions (SRT) to export an .srt file

If you also want a short write-up, see AI Summary.

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Where to Find Transcripts

Transcripts live on the recording page.

1

Open a recording with audio

Open any received or sent recording that contains speech.

2

Open the Transcript tab

In the Developer Tools panel on the right, click Transcript.

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Working with Transcripts

Search

Use the search field to find words or phrases.

Matches are highlighted in the transcript.

Click to seek

Click any segment to jump the video player to that timestamp.

Copy

Click Copy to copy the full transcript to your clipboard.

Download captions (SRT)

Click Download to export captions as an .srt file.

Use the file in other video tools or players that support SRT.

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Languages

Transcripts work in multiple languages.

Screendesk detects the spoken language automatically.

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Which Recordings Get Transcripts

• Transcripts are generated for any recording with detectable speech.
• Recordings with no speech show No transcript available.
• Live session recordings currently do not generate transcripts.

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Frequently Asked Questions

How long does it take for a transcript to appear?

Usually a few seconds. Very long recordings can take longer.

What if the recording has no audio?

No transcript is generated.

Who can see the transcript?

Anyone who can view the recording can view its transcript.