# AI Transcripts

AI Transcripts automatically generate a searchable, timestamped transcript for recordings with audio.

Use transcripts to skim what happened, jump to key moments, and copy text into tickets.

{% hint style="info" %}
**Plan Availability:** Pro and Enterprise only
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### What You Get

For any recording with detectable speech, Screendesk generates:

* A **timestamped transcript** split into clickable segments
* **Search** across the transcript with highlighted matches
* **Copy** to copy the full transcript
* **Download captions (SRT)** to export an `.srt` file

If you also want a short write-up, see [AI Summary](https://docs.screendesk.io/debug-with-ai/ai-summary).

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### Where to Find Transcripts

<figure><img src="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FTNLN6eHaBAozzeVkcWey%2FCleanShot%202026-02-09%20at%2013.47.33%402x.png?alt=media&#x26;token=b5e307b9-e04a-45ea-833c-a5469695e367" alt=""><figcaption></figcaption></figure>

Transcripts live on the recording page.

{% stepper %}
{% step %}

### Open a recording with audio

Open any received or sent recording that contains speech.
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{% step %}

### Open the Transcript tab

In the Developer Tools panel on the right, click **Transcript**.
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{% endstepper %}

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### Working with Transcripts

#### Search

Use the search field to find words or phrases.

Matches are highlighted in the transcript.

#### Click to seek

Click any segment to jump the video player to that timestamp.

#### Copy

Click **Copy** to copy the full transcript to your clipboard.

#### Download captions (SRT)

Click **Download** to export captions as an `.srt` file.

Use the file in other video tools or players that support SRT.

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### Languages

Transcripts work in multiple languages.

Screendesk detects the spoken language automatically.

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### Which Recordings Get Transcripts

* Transcripts are generated for any recording with detectable speech.
* Recordings with no speech show **No transcript available**.
* Live session recordings currently do not generate transcripts.

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### Frequently Asked Questions

<details>

<summary>How long does it take for a transcript to appear?</summary>

Usually a few seconds. Very long recordings can take longer.

</details>

<details>

<summary>What if the recording has no audio?</summary>

No transcript is generated.

</details>

<details>

<summary>Who can see the transcript?</summary>

Anyone who can view the recording can view its transcript.

</details>