user-keyAdmin Guide

Set up your Screendesk workspace: connect integrations, customize branding, install the script, and invite teammates.

You can get started with Screendesk within minutes. Follow the steps outlined below to start receiving, sending recordings, as well as starting a live screen sharing session.

  1. Make sure that you have a Screendesk account. You can sign up at https://app.screendesk.io/users/sign_uparrow-up-right.

  2. Connect Screendesk to one of our supported ticketing system. We already integrate with Zendeskarrow-up-right, Intercomarrow-up-right, Help Scoutarrow-up-right, Gistarrow-up-right and Freshdeskarrow-up-right.

  3. Add a Screendesk button to your contact forms and widget (Zendeskarrow-up-right, Intercomarrow-up-right, Freshdeskarrow-up-right, Gistarrow-up-right).

  4. Customize your recorder to match your brand herearrow-up-right and live screen sharing sessions rooms herearrow-up-right.

  5. Add our code snippet to your website to automatically capture console logs herearrow-up-right.

  6. Invitearrow-up-right your colleagues to join your account.

  7. That's it! Check the demo below.

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