# HELPDESK INTEGRATIONS

- [Intercom](/helpdesk-integrations/intercom.md): How to get started with Screendesk for Intercom
- [Install and set up](/helpdesk-integrations/intercom/install-and-set-up.md): How to get started with Screendesk for Intercom
- [Messenger editor (recommended)](/helpdesk-integrations/intercom/messenger-editor-recommended.md): Use Screendesk directly from the Intercom messenger editor
- [Home messenger](/helpdesk-integrations/intercom/home-messenger.md): Set up Screendesk with your Intercom Messenger
- [Customize the call-to-action text in Intercom](/helpdesk-integrations/intercom/home-messenger/customize-the-call-to-action-text-in-intercom.md): Customize the CTA text above the Screendesk button in Intercom Home Messenger and Operators.
- [Conversation sidebar](/helpdesk-integrations/intercom/conversation-sidebar.md): Use Screendesk directly from the Intercom inbox sidebar
- [FIN](/helpdesk-integrations/intercom/fin.md): Train Intercom FIN to suggest Screendesk recordings when customers report bugs or issues.
- [Workflows](/helpdesk-integrations/intercom/workflows.md): Use Screendesk directly from the Intercom operator
- [Customize the call-to-action text](/helpdesk-integrations/intercom/workflows/customize-the-call-to-action-text.md): Customize the CTA text above the Screendesk button in Intercom Home Messenger and Operators.
- [Embed videos in Help Center](/helpdesk-integrations/intercom/embed-videos-in-help-center.md): Embed Screendesk videos in Intercom Help Center articles using GIF thumbnails and links.
- [Analytics](/helpdesk-integrations/intercom/analytics.md): Intercom conversation tags added by Screendesk, and how to enable tagging.
- [Jira Service Management](/helpdesk-integrations/jira-service-management.md): Request and Send recordings directly from Jira Service Management issues and from issues create from the customer portal
- [Install and set up](/helpdesk-integrations/jira-service-management/install-and-set-up.md): Install Screendesk for Jira Service Management and connect your Jira and Screendesk workspaces.
- [Issue panel](/helpdesk-integrations/jira-service-management/issue-panel.md): Request or send screen recordings directly from a Jira issue using the Screendesk panel.
- [Customer portal](/helpdesk-integrations/jira-service-management/customer-portal.md): Collect customer recordings from the Jira Service Management portal form and attach them to the created issue.
- [Advanced workflows](/helpdesk-integrations/jira-service-management/advanced-workflows.md): Configure advanced automation workflows for the Jira Service Management integration (coming soon).
- [Zendesk](/helpdesk-integrations/zendesk.md): Use Screendesk inside Zendesk to request, send, and receive recordings and live sessions.
- [Install and set up](/helpdesk-integrations/zendesk/install-and-set-up.md): Install Screendesk from the Zendesk Marketplace and enable requesting, sending, and receiving recordings.
- [Ticket editor](/helpdesk-integrations/zendesk/ticket-editor.md): Use Screendesk from the Zendesk ticket composer to request or send recordings.
- [Change text content inserted in Zendesk editor](/helpdesk-integrations/zendesk/ticket-editor/change-text-content-inserted-in-zendesk-editor.md): How to change the text content inserted in the Zendesk editor
- [Zendesk forms](/helpdesk-integrations/zendesk/zendesk-forms.md): How to add Screendesk to your Zendesk forms
- [Zendesk auto-reply](/helpdesk-integrations/zendesk/zendesk-auto-reply.md): Add a Screendesk recording link to Zendesk auto-replies, tied to ticket IDs.
- [Zendesk macros](/helpdesk-integrations/zendesk/zendesk-macros.md): Create Zendesk macros that insert Screendesk recording links tied to ticket IDs.
- [Forward recordings to Zendesk](/helpdesk-integrations/zendesk/forward-recordings-to-zendesk.md): Auto-create Zendesk tickets when recordings are submitted through Screendesk links outside Zendesk.
- [Analytics](/helpdesk-integrations/zendesk/analytics.md): Zendesk ticket tags added by Screendesk and how to report on them in Zendesk Explore.
- [HelpScout](/helpdesk-integrations/helpscout.md): Connect Screendesk to HelpScout by creating a custom app and authorizing access.
- [Screen recording](/helpdesk-integrations/helpscout/screen-recording.md): Request screen recordings from your customers in HelpScout.
- [Content library](/helpdesk-integrations/helpscout/content-library.md): Share existing videos directly from the sidebar in HelpScout
- [Gist](/helpdesk-integrations/gist.md): How to request and send screen recordings with Gist
- [Freshdesk](/helpdesk-integrations/freshdesk.md): Install Screendesk in Freshdesk to request or send recordings and start live sessions from tickets.
- [Freshdesk Portal](/helpdesk-integrations/freshdesk/freshdesk-portal.md): How to add a Screendesk button to Your Freshdesk Portal to receive screen recordings.
- [Analytics](/helpdesk-integrations/freshdesk/analytics.md): Screendesk tags added to Freshdesk conversations for tracking recordings and live sessions.
- [Freshchat](/helpdesk-integrations/freshchat.md): Install the Screendesk app for Freshchat to request, send, and live-assist from the sidebar.
- [HubSpot](/helpdesk-integrations/hubspot.md): Install the Screendesk app to HubSpot
- [Chatbots](/helpdesk-integrations/chatbots.md)
- [Certainly.io](/helpdesk-integrations/chatbots/certainly.io.md)