# Analytics

Screendesk will automatically tag conversations in the following cases:

| Tag                           | Case                                                   |
| ----------------------------- | ------------------------------------------------------ |
| screendesk-live-screensharing | When at least 2 people join a live screensahring room. |
| screendesk-recording-sent     | When an agent send a recording.                        |
| screendesk-recording-received | When a recording is received.                          |
| screedesk-recording-requested | When an agent request a recording.                     |

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