> For the complete documentation index, see [llms.txt](https://docs.screendesk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.screendesk.io/helpdesk-integrations/helpscout.md).

# HelpScout

## Connect Screendesk to HelpScout

Visit the [integrations page](https://app.screendesk.io/integrations). Then click on `Connect`.

<figure><img src="/files/fdRg0Q4OCHN5gI03f519" alt=""><figcaption></figcaption></figure>

1. Visit: Create a Custom App

<figure><img src="/files/mFTgB2bHYJbiJsLDbZ2L" alt=""><figcaption></figcaption></figure>

2\. Fill in the required fields

<figure><img src="/files/AaI17nXTJCw4Yj0eXaVE" alt=""><figcaption></figcaption></figure>

3\. Visit the Settings tab and select the maiboxes. Then make sure to click on `Finish installation` in the Screendesk dashboard.

<figure><img src="/files/CE6nAymhhRF7erNFKirc" alt=""><figcaption></figcaption></figure>

4\. Visit any conversation in your HelpScout inbox.

5\. Click on the button `Connect to Screendesk`.

<figure><img src="/files/xXEtbH5hd3AdxWlghIkB" alt=""><figcaption></figcaption></figure>

6\. Authorize Screendesk to access your account

<figure><img src="/files/cBW6ZeNbke5nSrzIDeVI" alt=""><figcaption></figcaption></figure>

That's it you have now connected Screendesk to HelpScout!


---

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