# HelpScout

## Connect Screendesk to HelpScout

Visit the [integrations page](https://app.screendesk.io/integrations). Then click on `Connect`.

<figure><img src="/files/fdRg0Q4OCHN5gI03f519" alt=""><figcaption></figcaption></figure>

1. Visit: Create a Custom App

<figure><img src="/files/mFTgB2bHYJbiJsLDbZ2L" alt=""><figcaption></figcaption></figure>

2\. Fill in the required fields

<figure><img src="/files/AaI17nXTJCw4Yj0eXaVE" alt=""><figcaption></figcaption></figure>

3\. Visit the Settings tab and select the maiboxes. Then make sure to click on `Finish installation` in the Screendesk dashboard.

<figure><img src="/files/CE6nAymhhRF7erNFKirc" alt=""><figcaption></figcaption></figure>

4\. Visit any conversation in your HelpScout inbox.

5\. Click on the button `Connect to Screendesk`.

<figure><img src="/files/xXEtbH5hd3AdxWlghIkB" alt=""><figcaption></figcaption></figure>

6\. Authorize Screendesk to access your account

<figure><img src="/files/cBW6ZeNbke5nSrzIDeVI" alt=""><figcaption></figcaption></figure>

That's it you have now connected Screendesk to HelpScout!


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.screendesk.io/helpdesk-integrations/helpscout.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.