# HelpScout

## Connect Screendesk to HelpScout

Visit the [integrations page](https://app.screendesk.io/integrations). Then click on `Connect`.

<figure><img src="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FDHRquhFDGByREqAuwfB6%2FCleanShot%202024-08-05%20at%2013.58.34%402x.png?alt=media&#x26;token=369d019a-a9cf-44b7-85e7-cc21adf9dff9" alt=""><figcaption></figcaption></figure>

1. Visit: Create a Custom App

<figure><img src="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FFhtMtgIBxloAWNSVcRZE%2FCleanShot%202024-08-05%20at%2014.01.20%402x.png?alt=media&#x26;token=f2354e4e-2199-4c8a-bf39-9595de92a97c" alt=""><figcaption></figcaption></figure>

2\. Fill in the required fields

<figure><img src="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FuQLcqhs3TZEV8L7qiL3g%2FCleanShot%202024-08-05%20at%2014.03.29%402x.png?alt=media&#x26;token=3f735fc3-c57b-46e6-b129-69c282fbfa49" alt=""><figcaption></figcaption></figure>

3\. Visit the Settings tab and select the maiboxes. Then make sure to click on `Finish installation` in the Screendesk dashboard.

<figure><img src="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2F3dS3sypmFxCzwXe2qgdy%2FCleanShot%202024-08-05%20at%2014.05.38%402x.png?alt=media&#x26;token=544a5aa5-c8fe-4ae4-904a-acbb7da85472" alt=""><figcaption></figcaption></figure>

4\. Visit any conversation in your HelpScout inbox.

5\. Click on the button `Connect to Screendesk`.

<figure><img src="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FraB3HSKqyCsDmzt1hInW%2FScreenshot%202022-10-02%20at%2015.15.56.png?alt=media&#x26;token=7f31ce46-4875-4e8c-8303-0f1df8c8d1a0" alt=""><figcaption></figcaption></figure>

6\. Authorize Screendesk to access your account

<figure><img src="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FS3Ugcx3o3CargD1Rrr7u%2FScreenshot%202022-10-02%20at%2015.18.55.png?alt=media&#x26;token=edd14482-fc6d-4d50-9fee-b7524f4fe95d" alt=""><figcaption></figcaption></figure>

That's it you have now connected Screendesk to HelpScout!