# Content library The Content Library enables users to share existing videos directly from the ticket or chat sidebar in HelpScout. This feature allows you to easily access and distribute relevant video content to users.
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### Direct Sharing Share videos from the Content Library directly within HelpScout tickets or chat sidebars, providing users with immediate access to helpful video resources. ### Search Functionality Search for videos by **tags** or **titles** to quickly locate the specific content you need. The Content Library is a valuable tool for any support team looking to improve their service quality and efficiency by leveraging the power of video. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.screendesk.io/helpdesk-integrations/helpscout/content-library.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.