Install the Screendesk app to HubSpot
You must be a HubSpot admin to install the Screendesk app
Visit account settings / Integrations and then click on the "Connect" button.
Navigate to your HubSpot workspace settings, select Tools, and click on Help Desk. Go to the Sidebar customization tab and choose Default view.
Add the Screendesk card to your layout.
Open any ticket in your Help Desk.
Display the sidebar.
Request and send recordings.
Requested recordings will be automatically added as a note to the ticket.
Last updated 7 months ago
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