# HubSpot

### How to install the Screendesk app on HubSpot

{% hint style="info" %}
You must be a HubSpot admin to install the Screendesk app
{% endhint %}

{% stepper %}
{% step %}

### Visit the integrations page

Visit account settings / Integrations and then click on the "Connect" button.

<figure><img src="/files/vd85L6kHPgjfPRpyjuP5" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Add the Screendesk app to the Help Desk

Navigate to your HubSpot workspace settings, select Tools, and click on Help Desk. Go to the Sidebar customization tab and choose Default view.

<figure><img src="/files/SrJt3vD73dCH8D1T4q1v" alt=""><figcaption></figcaption></figure>

Add the Screendesk card to your layout.

<figure><img src="/files/akaAgfSefpY6L4XGqN19" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

### Request and Send recordings

<figure><img src="/files/ae2ECFkzMwNj43ZJP34i" alt=""><figcaption></figcaption></figure>

1. Open any ticket in your Help Desk.
2. Display the sidebar.
3. Request and send recordings.

### Notes

Requested recordings will be automatically added as a note to the ticket.

<figure><img src="/files/B11TZVxEkcoKANcfbhTq" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.screendesk.io/helpdesk-integrations/hubspot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.