# Home messenger

{% hint style="info" %}
Contact <support@screendesk.io> or [send us a recording](https://app.screendesk.io/recordings/new?ak=0ZMy1g\&key=4cWV2A\&src=sria)
{% endhint %}

You can receive screen recordings directly from your Intercom messenger.&#x20;

<figure><img src="/files/E9gPkJSqYHkIh8LQIr08" alt=""><figcaption></figcaption></figure>

## How to set up

Visit the **Messenger tab** in your Intercom dashboard and click on **Add apps to your Messenger**.

<figure><img src="/files/jMTJFPXPDhvPVDfTJ2ST" alt=""><figcaption></figcaption></figure>

From there, you will have to click on **Add an app (3)** and select Screendesk from the dropdown menu. You will have to do this step for both **Visitors (1)** and **Users (2)**.

<figure><img src="/files/dhhXhMqShRx1aDFS6FJA" alt=""><figcaption></figcaption></figure>

## Notifications

Recordings will be automatically sent to your Intercom inbox.&#x20;

<figure><img src="/files/BPX0C8fMJUszIJlBgnjo" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.screendesk.io/helpdesk-integrations/intercom/home-messenger.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.