# Workflows

{% hint style="info" %}
Contact <support@screendesk.io> or [send us a recording](https://app.screendesk.io/recordings/new?ak=0ZMy1g\&key=4cWV2A\&src=sria)
{% endhint %}

### Receive recordings using operators

You can receive screen recordings via the Intercom operator. Once recorded Screendesk will either create a new conversation or update an existing one.&#x20;

<figure><img src="/files/o8E77xw43CyjBnbexc17" alt=""><figcaption></figcaption></figure>

## How to setup

* Visit the **Fin AI Agent tab ⇒ Workflows**&#x20;
* Create a new workflow.&#x20;
* Create an **action button (1)** that links to **send an app**. Please note that you can trigger the **send an app** with any other operator trigger.
* Select Screendesk from the **dropdown menu (2)**.&#x20;
* That's it!

<figure><img src="/files/x5PTxi4MZXunYTZyqCFg" alt=""><figcaption></figcaption></figure>


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