> For the complete documentation index, see [llms.txt](https://docs.screendesk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.screendesk.io/helpdesk-integrations/jira-service-management.md).

# Jira Service Management

{% hint style="danger" %}
You must be a Jira admin in order to add Screendesk to Jira
{% endhint %}

You can install the Screendesk app for Jira directly from the Jira Marketplace. 

<a href="https://screendesk.io/jira" class="button primary">Coming Soon</a>

### Discover Screendesk for Jira

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Install and set up</strong></td><td>Discover how to install and connect Screendesk to Jira</td><td><a href="/pages/HtAleFaPxu6BMpFl9kTM">/pages/HtAleFaPxu6BMpFl9kTM</a></td></tr><tr><td><strong>Issue Panel</strong></td><td>Learn how to use Screendesk in the Jira issue panel</td><td><a href="/pages/YrPW2iQb6B3TZipViDaO">/pages/YrPW2iQb6B3TZipViDaO</a></td></tr><tr><td><strong>Customer Portal</strong></td><td>Learn how to use Screendesk in the Jira customer portal</td><td><a href="/pages/A61LxwFFTDdgPv5mWVoZ">/pages/A61LxwFFTDdgPv5mWVoZ</a></td></tr><tr><td><strong>Advanced Workflows</strong></td><td>Learn how to customize your recording workflow for Jira</td><td><a href="/pages/JCp8GVGOAn0nmmPucQET">/pages/JCp8GVGOAn0nmmPucQET</a></td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.screendesk.io/helpdesk-integrations/jira-service-management.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.