Screen recording
Request screen recordings from your customers in HelpScout.
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Request screen recordings from your customers in HelpScout.
Last updated
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You can use Screendesk directly from your sidebar to respond to emails.
Screendesk automatically adds the recording URL to the ticket once recorded for emails.
You can reply to emails with a message with a recording.
Simply copy paste the recording URL once recorded.
You can use Screendesk directly from your sidebar to respond to chats.
The user will be promted to copy paste the recording URL in the chat once recorded. Screendesk is not able to automatically add the recording URL due to HelpScout limitations.
You can reply to chats with a message with a recording.
Simply copy paste the recording URL once recorded.
Previous recordings associated to the email address of the user are displayed in the sidebar.
