Operator

Use Screendesk directly from the Intercom operator

Contact [email protected] or send us a recording

Receive recordings using operators

You can receive screen recordings via the Intercom operator. Once recorded Screendesk will either create a new conversation or update an existing one.

How to setup

• Visit the Operator tab of the Intercom dashboard.

• Create a new custom bot based on the desired workflow.

• Create an action button (1) that links to send an app. Please note that you can trigger the send an app with any other operator trigger.

• Select Screendesk from the dropdown menu (2).

• That's it!

Resolve issues using videos embeded in operators