# Screendesk Docs

## Video Recordings

- [Quickstart](https://docs.screendesk.io/get-started/quickstart.md): Screendesk is an all-in-one video solution for customer support teams of all sizes. Screendesk has all the features you need to request, send, and share screen recordings.
- [Admin Guide](https://docs.screendesk.io/get-started/admin-guide.md): Set up your Screendesk workspace: connect integrations, customize branding, install the script, and invite teammates.
- [Request recording from anywhere](https://docs.screendesk.io/get-started/request-recording-from-anywhere.md): Collect customer recordings via helpdesk, forms, chat, direct links, or embedded buttons.
- [Request a recording](https://docs.screendesk.io/request-screen-recording/request-a-recording.md): What customers and agents see when recording and viewing submissions
- [Developer tools](https://docs.screendesk.io/request-screen-recording/developer-tools.md): Capture system info, console logs, and network activity alongside recordings for faster debugging.
- [System Info](https://docs.screendesk.io/request-screen-recording/developer-tools/system-info.md): Metadata captured with recordings and how long it is retained
- [Console logs](https://docs.screendesk.io/request-screen-recording/developer-tools/console-logs.md): Capture browser console output during recordings to debug client-side errors faster.
- [Network Logs](https://docs.screendesk.io/request-screen-recording/developer-tools/network-logs.md): Inspect HTTP requests and responses captured with extension and replay sessions to debug API and loading issues.
- [Installing Screendesk script](https://docs.screendesk.io/request-screen-recording/developer-tools/installing-screendesk-script.md): Embed the Screendesk widget on your site and configure CSP for the script.
- [Send to apps](https://docs.screendesk.io/request-screen-recording/send-to-apps.md): Create Linear, GitHub, and Jira issues from a recording.
- [Linear](https://docs.screendesk.io/request-screen-recording/send-to-apps/linear.md): Create Linear issues from recordings with team, project, and workflow fields.
- [GitHub](https://docs.screendesk.io/request-screen-recording/send-to-apps/github.md): Create GitHub issues from recordings with repository, labels, assignees, and milestone fields.
- [Jira](https://docs.screendesk.io/request-screen-recording/send-to-apps/jira.md): Create Jira issues from recordings with project, issue type, priority, and labels.
- [Branding & customization](https://docs.screendesk.io/request-screen-recording/branding-and-customization.md): Customize branding for the recorder, share pages, and live rooms
- [Remove Screendesk logo](https://docs.screendesk.io/request-screen-recording/branding-and-customization/remove-screendesk-logo.md): Remove Screendesk branding from the recorder and share pages
- [Customize recorder](https://docs.screendesk.io/request-screen-recording/branding-and-customization/customize-recorder.md): Customize the screen recorder UI with your logo and brand colors.
- [Set name alias in recorder](https://docs.screendesk.io/request-screen-recording/branding-and-customization/set-name-alias-in-recorder.md): Set an alias so recipients see the name you choose in recording requests.
- [Disable countdown](https://docs.screendesk.io/request-screen-recording/branding-and-customization/disable-countdown.md): Disable the 5-second countdown so recording starts instantly.
- [Recorder flow](https://docs.screendesk.io/request-screen-recording/branding-and-customization/recorder-flow.md): Show a guided multi-step introduction to customers before the screen recorder opens.
- [Internationalization](https://docs.screendesk.io/request-screen-recording/branding-and-customization/internationalization.md): Supported recorder UI languages, automatic locale switching, and English fallback.
- [Browser compatibility](https://docs.screendesk.io/request-screen-recording/browser-compatibility.md)
- [Send a screen recording](https://docs.screendesk.io/send-screen-recording/send-a-screen-recording.md): Record and send a screen recording from the dashboard or your helpdesk, with audio and webcam options.
- [Add a call-to-action](https://docs.screendesk.io/send-screen-recording/add-a-call-to-action.md): Add a clickable button on your video to drive viewers to the next step.
- [Add a custom thumbnail](https://docs.screendesk.io/send-screen-recording/add-a-custom-thumbnail.md): Upload a custom thumbnail for a recording, or set a default thumbnail for your workspace.
- [Video editor](https://docs.screendesk.io/send-screen-recording/video-editor.md): How to cut, trim, or mute parts of your video
- [Share recordings](https://docs.screendesk.io/send-screen-recording/share-recordings.md): Different methods for sharing your recordings with viewers.
- [Chrome extension](https://docs.screendesk.io/send-screen-recording/chrome-extension.md): Record with the Chrome extension to draw on screen, highlight clicks, and blur sensitive content.
- [Troubleshooting](https://docs.screendesk.io/send-screen-recording/chrome-extension/troubleshooting.md): Solve common issues with the Screendesk Chrome extension by following these steps: restart your device, clear Chrome's cache, reinstall the extension, download troubleshooting data
- [Start a video call](https://docs.screendesk.io/video-calls/start-a-video-call.md): Start a live video call from your helpdesk to troubleshoot with customers in real time.
- [Customize video calls](https://docs.screendesk.io/video-calls/customize-video-calls.md): See what parts of the video call experience you can customize.
- [Video call settings](https://docs.screendesk.io/video-calls/customize-video-calls/video-call-settings.md): Configure guest defaults, room UI, branding, and recording behavior for video calls.
- [Personal video call preferences](https://docs.screendesk.io/video-calls/customize-video-calls/personal-video-call-preferences.md): Configure your own default host experience for live video calls.
- [Participant insights](https://docs.screendesk.io/video-calls/participant-insights.md): View technical details for each guest after a live video call to troubleshoot connection and compatibility issues.
- [Triggers to record a video call](https://docs.screendesk.io/video-calls/triggers-to-record-a-video-call.md): Record live screensharing sessions, choose when recording starts, and find replays in your dashboard.
- [Video call vs. co-browsing](https://docs.screendesk.io/video-calls/video-call-vs.-co-browsing.md): Same Objective, Different Approaches - Comparing the Technical Solutions for Real-time Customer Support
- [Adding video to the library](https://docs.screendesk.io/video-library/adding-video-to-the-library.md): Add and remove recordings in the Video Library, and control who can manage shared videos.
- [Upload videos to workspace](https://docs.screendesk.io/video-library/upload-videos-to-workspace.md): Upload pre-recorded videos to your workspace and auto-add them to the Video Library for easy sharing.
- [Share videos from helpdesk](https://docs.screendesk.io/video-library/share-videos-from-helpdesk.md): Use Screendesk in your helpdesk to request recordings, send videos, share from the library, and start live sessions.
- [Intercom](https://docs.screendesk.io/helpdesk-integrations/intercom.md): How to get started with Screendesk for Intercom
- [Install and set up](https://docs.screendesk.io/helpdesk-integrations/intercom/install-and-set-up.md): How to get started with Screendesk for Intercom
- [Messenger editor (recommended)](https://docs.screendesk.io/helpdesk-integrations/intercom/messenger-editor-recommended.md): Use Screendesk directly from the Intercom messenger editor
- [Home messenger](https://docs.screendesk.io/helpdesk-integrations/intercom/home-messenger.md): Set up Screendesk with your Intercom Messenger
- [Customize the call-to-action text in Intercom](https://docs.screendesk.io/helpdesk-integrations/intercom/home-messenger/customize-the-call-to-action-text-in-intercom.md): Customize the CTA text above the Screendesk button in Intercom Home Messenger and Operators.
- [Conversation sidebar](https://docs.screendesk.io/helpdesk-integrations/intercom/conversation-sidebar.md): Use Screendesk directly from the Intercom inbox sidebar
- [FIN](https://docs.screendesk.io/helpdesk-integrations/intercom/fin.md): Train Intercom FIN to suggest Screendesk recordings when customers report bugs or issues.
- [Workflows](https://docs.screendesk.io/helpdesk-integrations/intercom/workflows.md): Use Screendesk directly from the Intercom operator
- [Customize the call-to-action text](https://docs.screendesk.io/helpdesk-integrations/intercom/workflows/customize-the-call-to-action-text.md): Customize the CTA text above the Screendesk button in Intercom Home Messenger and Operators.
- [Embed videos in Help Center](https://docs.screendesk.io/helpdesk-integrations/intercom/embed-videos-in-help-center.md): Embed Screendesk videos in Intercom Help Center articles using GIF thumbnails and links.
- [Analytics](https://docs.screendesk.io/helpdesk-integrations/intercom/analytics.md): Intercom conversation tags added by Screendesk, and how to enable tagging.
- [Jira Service Management](https://docs.screendesk.io/helpdesk-integrations/jira-service-management.md): Request and Send recordings directly from Jira Service Management issues and from issues create from the customer portal
- [Install and set up](https://docs.screendesk.io/helpdesk-integrations/jira-service-management/install-and-set-up.md): Install Screendesk for Jira Service Management and connect your Jira and Screendesk workspaces.
- [Issue panel](https://docs.screendesk.io/helpdesk-integrations/jira-service-management/issue-panel.md): Request or send screen recordings directly from a Jira issue using the Screendesk panel.
- [Customer portal](https://docs.screendesk.io/helpdesk-integrations/jira-service-management/customer-portal.md): Collect customer recordings from the Jira Service Management portal form and attach them to the created issue.
- [Advanced workflows](https://docs.screendesk.io/helpdesk-integrations/jira-service-management/advanced-workflows.md): Configure advanced automation workflows for the Jira Service Management integration (coming soon).
- [Zendesk](https://docs.screendesk.io/helpdesk-integrations/zendesk.md): Use Screendesk inside Zendesk to request, send, and receive recordings and live sessions.
- [Install and set up](https://docs.screendesk.io/helpdesk-integrations/zendesk/install-and-set-up.md): Install Screendesk from the Zendesk Marketplace and enable requesting, sending, and receiving recordings.
- [Ticket editor](https://docs.screendesk.io/helpdesk-integrations/zendesk/ticket-editor.md): Use Screendesk from the Zendesk ticket composer to request or send recordings.
- [Change text content inserted in Zendesk editor](https://docs.screendesk.io/helpdesk-integrations/zendesk/ticket-editor/change-text-content-inserted-in-zendesk-editor.md): How to change the text content inserted in the Zendesk editor
- [Zendesk forms](https://docs.screendesk.io/helpdesk-integrations/zendesk/zendesk-forms.md): How to add Screendesk to your Zendesk forms
- [Zendesk auto-reply](https://docs.screendesk.io/helpdesk-integrations/zendesk/zendesk-auto-reply.md): Add a Screendesk recording link to Zendesk auto-replies, tied to ticket IDs.
- [Zendesk macros](https://docs.screendesk.io/helpdesk-integrations/zendesk/zendesk-macros.md): Create Zendesk macros that insert Screendesk recording links tied to ticket IDs.
- [Forward recordings to Zendesk](https://docs.screendesk.io/helpdesk-integrations/zendesk/forward-recordings-to-zendesk.md): Auto-create Zendesk tickets when recordings are submitted through Screendesk links outside Zendesk.
- [Analytics](https://docs.screendesk.io/helpdesk-integrations/zendesk/analytics.md): Zendesk ticket tags added by Screendesk and how to report on them in Zendesk Explore.
- [HelpScout](https://docs.screendesk.io/helpdesk-integrations/helpscout.md): Connect Screendesk to HelpScout by creating a custom app and authorizing access.
- [Screen recording](https://docs.screendesk.io/helpdesk-integrations/helpscout/screen-recording.md): Request screen recordings from your customers in HelpScout.
- [Content library](https://docs.screendesk.io/helpdesk-integrations/helpscout/content-library.md): Share existing videos directly from the sidebar in HelpScout
- [Gist](https://docs.screendesk.io/helpdesk-integrations/gist.md): How to request and send screen recordings with Gist
- [Freshdesk](https://docs.screendesk.io/helpdesk-integrations/freshdesk.md): Install Screendesk in Freshdesk to request or send recordings and start live sessions from tickets.
- [Freshdesk Portal](https://docs.screendesk.io/helpdesk-integrations/freshdesk/freshdesk-portal.md): How to add a Screendesk button to Your Freshdesk Portal to receive screen recordings.
- [Analytics](https://docs.screendesk.io/helpdesk-integrations/freshdesk/analytics.md): Screendesk tags added to Freshdesk conversations for tracking recordings and live sessions.
- [Freshchat](https://docs.screendesk.io/helpdesk-integrations/freshchat.md): Install the Screendesk app for Freshchat to request, send, and live-assist from the sidebar.
- [HubSpot](https://docs.screendesk.io/helpdesk-integrations/hubspot.md): Install the Screendesk app to HubSpot
- [Chatbots](https://docs.screendesk.io/helpdesk-integrations/chatbots.md)
- [Certainly.io](https://docs.screendesk.io/helpdesk-integrations/chatbots/certainly.io.md)
- [Slack](https://docs.screendesk.io/other-integrations/slack.md): Get Slack notifications when new Screendesk recordings are submitted.
- [Zapier](https://docs.screendesk.io/other-integrations/zapier.md): Connect Screendesk to 5,000+ apps in Zapier using an API token, and automate workflows from new incoming recordings.
- [Overview](https://docs.screendesk.io/organization-and-workflows/overview.md): Organize recordings at scale with folders, triage rules, automations, labels, and assignees.
- [Folders](https://docs.screendesk.io/organization-and-workflows/folders.md): Create public or private folders to organize recordings and captures.
- [Automations](https://docs.screendesk.io/organization-and-workflows/automations.md): Trigger notifications and ticket creation when items land in a folder.
- [Getting Started](https://docs.screendesk.io/organization-and-workflows/automations/getting-started.md): Create and test your first automation, using an email automation as a simple example.
- [Email](https://docs.screendesk.io/organization-and-workflows/automations/email.md): Configure email automations to notify recipients when new recordings or captures land in a folder.
- [Webhook](https://docs.screendesk.io/organization-and-workflows/automations/webhook.md): Send recording events to any HTTPS endpoint, with custom payloads, auth headers, and retry handling.
- [Linear](https://docs.screendesk.io/organization-and-workflows/automations/linear.md)
- [Trello](https://docs.screendesk.io/organization-and-workflows/automations/trello.md): Automatically create Trello cards from folder submissions, with templates, labels, assignees, and due dates.
- [Github](https://docs.screendesk.io/organization-and-workflows/automations/github.md): Automatically create GitHub issues from folder submissions using templates, labels, and assignees.
- [Jira](https://docs.screendesk.io/organization-and-workflows/automations/jira.md): Automatically create Jira issues from folder submissions using templates, labels, priorities, and custom fields.
- [Slack](https://docs.screendesk.io/organization-and-workflows/automations/slack.md)
- [Apply Label](https://docs.screendesk.io/organization-and-workflows/automations/apply-label.md): Automatically apply a label to every new recording or bug report added to a folder.
- [Template variables reference](https://docs.screendesk.io/organization-and-workflows/automations/template-variables-reference.md): Complete list of automation template variables for recordings, folders, and workspaces, with examples.
- [Recording triage](https://docs.screendesk.io/organization-and-workflows/recording-triage.md): Auto-route new recordings into the right folder using priority-based rules.
- [Labels](https://docs.screendesk.io/organization-and-workflows/labels.md): Tag recordings and assign owners for faster filtering and clean handoffs.
- [Assignments](https://docs.screendesk.io/organization-and-workflows/assignments.md): Assign owners to recordings and bug reports, manage notifications, and filter by assignee.
- [Collaboration](https://docs.screendesk.io/organization-and-workflows/collaboration.md): Comment on recordings, mention teammates, and share direct links from the timeline.
- [Comments](https://docs.screendesk.io/organization-and-workflows/collaboration/comments.md): Add, edit, and manage comments in a recording timeline.
- [Mentions](https://docs.screendesk.io/organization-and-workflows/collaboration/mentions.md): Notify teammates from a recording comment by mentioning them.
- [Comment links](https://docs.screendesk.io/organization-and-workflows/collaboration/comment-links.md): Copy a direct link to a specific comment in a recording timeline.
- [Reactions](https://docs.screendesk.io/organization-and-workflows/collaboration/reactions.md): Use reactions to acknowledge or triage comments without replying.
- [AI Suggest](https://docs.screendesk.io/debug-with-ai/ai-suggest.md): Generate reply suggestions using recording context and your knowledge base.
- [AI Summary](https://docs.screendesk.io/debug-with-ai/ai-summary.md): Screendesk automatically generates AI summaries based on the context of the recording.
- [AI Transcripts](https://docs.screendesk.io/debug-with-ai/ai-transcripts.md): Automatically generate searchable, timestamped transcripts for recordings with audio.
- [MCP](https://docs.screendesk.io/debug-with-ai/mcp.md): Connect AI assistants to your workspace to inspect recordings, captures, logs, and network data.
- [CLI](https://docs.screendesk.io/debug-with-ai/cli.md): Inspect Screendesk evidence from the terminal, scripts, CI, and coding agents.
- [Billing](https://docs.screendesk.io/settings/billing.md): Upgrade or cancel your plan, update payment details, and download receipts.
- [Cancelling your plan](https://docs.screendesk.io/settings/billing/cancelling-your-plan.md): Cancel your Screendesk subscription from billing settings and resume later if needed.
- [Member management](https://docs.screendesk.io/settings/member-management.md): Manage, add, edit, and remove users from your Screendesk workspace
- [User roles and permissions](https://docs.screendesk.io/settings/member-management/user-roles-and-permissions.md): Understand workspace roles and what each role can do
- [Transfer workspace ownership](https://docs.screendesk.io/settings/member-management/transfer-workspace-ownership.md): Transfer workspace ownership to another admin
- [Personal settings](https://docs.screendesk.io/settings/personal-settings.md): Update your profile, login details, and personal security settings
- [API tokens](https://docs.screendesk.io/settings/personal-settings/api-tokens.md): Create, use, and revoke API tokens to authenticate requests to the Screendesk API.
- [Notifications](https://docs.screendesk.io/settings/personal-settings/notifications.md): Get notified of new recording submissions via email or Slack, and manage notification preferences.
- [Two-factor authentication](https://docs.screendesk.io/settings/personal-settings/two-factor-authentication.md): How to set up two-factor authentication for your Screendesk account.
- [Remote log out](https://docs.screendesk.io/settings/personal-settings/remote-log-out.md): End access by logging out all devices remotely.
- [Storage location](https://docs.screendesk.io/security/storage-location.md): Choose where your recording data is stored — US or EU — to meet your organization's data residency requirements
- [Deletion Policies](https://docs.screendesk.io/security/deletion-policies.md): Create named data retention rules that automatically delete recordings and bug reports after a configurable number of days.
- [Restrict access to recordings](https://docs.screendesk.io/security/restrict-access-to-recordings.md): Require workspace login to view recordings and live session replays.
- [Hide sensitive data](https://docs.screendesk.io/security/hide-sensitive-data.md): Automatically blur sensitive UI elements in your app during recordings.
- [Privacy opt-in](https://docs.screendesk.io/security/privacy-opt-in.md): Require customers to accept a privacy consent notice before they can start a recording.
- [Audit Logs](https://docs.screendesk.io/security/audit-logs.md): Track key security and admin events for compliance and investigations.
- [View and filter audit logs](https://docs.screendesk.io/security/audit-logs/view-and-filter-audit-logs.md): Browse audit events, open event details, and narrow results using filters.
- [Export and retention](https://docs.screendesk.io/security/audit-logs/export-and-retention.md): Export audit logs to CSV/JSON, and set how long logs are retained.
- [Webhooks and SIEM delivery](https://docs.screendesk.io/security/audit-logs/webhooks-and-siem-delivery.md): Send audit logs to your monitoring platform in near real-time.
- [Integrity and event reference](https://docs.screendesk.io/security/audit-logs/integrity-and-event-reference.md): Understand tamper protection, categories, and common event types.
- [SAML SSO](https://docs.screendesk.io/security/saml-sso.md): Configure SAML SSO with Google, Okta, or a custom identity provider.
- [SAML SSO with Azure AD](https://docs.screendesk.io/security/saml-sso/saml-sso-with-azure-ad.md): Configure SAML SSO with Azure AD
- [SAML SSO with Google Workspace](https://docs.screendesk.io/security/saml-sso/saml-sso-with-google-workspace.md): Configure SAML SSO with Google
- [SAML SSO with Okta](https://docs.screendesk.io/security/saml-sso/saml-sso-with-okta.md): Configure SAML SSO with Okta

## Bug Reports

- [Bug Reports by Screendesk](https://docs.screendesk.io/bug-reports/getting-started/bug-reports-by-screendesk.md): Automatically capture technical context to report bugs faster and help teams resolve issues quickly.
- [Use Cases](https://docs.screendesk.io/bug-reports/getting-started/use-cases.md): Common ways teams use Screendesk Bug Reports in QA, support, and product workflows.
- [Browser support](https://docs.screendesk.io/bug-reports/getting-started/browser-support.md): Supported browsers and feature availability for Screendesk.
- [Screenshot](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/screenshot.md): Capture screenshots with technical diagnostics and share one link.
- [Screenshot hover state](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/screenshot/screenshot-hover-state.md): Capture hover-only UI (tooltips, menus, dropdowns) with a delayed Screendesk screenshot.
- [Screenshot full screen](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/screenshot/screenshot-full-screen.md): Capture a full screenshot (visible viewport) with one click.
- [Video Screen Recording](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/video-screen-recording.md): Record your screen with Screendesk and share a single link with video and diagnostics.
- [Video blur](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/video-screen-recording/video-blur.md): Blur sensitive information before or during a recording.
- [Video annotation](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/video-screen-recording/video-annotation.md): Draw on your screen during recording to highlight key details.
- [Desktop recording](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/video-screen-recording/desktop-recording.md): Record a window or your entire screen to capture cross-tab and multi-window bugs.
- [Instant Replay](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/instant-replay.md): Capture what just happened with a 2‑minute session replay and full diagnostics.
- [Your data & Instant Replay](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/instant-replay/your-data-and-instant-replay.md): What Instant Replay captures, what it doesn’t, and how Screendesk handles your data.
- [Performance](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/instant-replay/performance.md): How Instant Replay stays fast, and what happens on heavy pages.
- [Iframe and canvas support](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/instant-replay/iframe-and-canvas-support.md): What Instant Replay captures (and skips) for iframes and canvas.
- [Recording links](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/recording-links.md): Generate recording request links. Auto-attach submissions to supported helpdesks.
- [Incognito session](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/incognito-session.md): Run the Screendesk extension in private browsing (Incognito / Private / In Private).
- [Mobile inspector](https://docs.screendesk.io/bug-reports/capturing-a-bug-report/mobile-inspector.md): Use your browser’s device toolbar to reproduce responsive issues and capture them with Screendesk.
- [View recording](https://docs.screendesk.io/bug-reports/settings/view-recording.md): Automatically open your capture in a new tab after upload.
- [Countdown timer](https://docs.screendesk.io/bug-reports/settings/countdown-timer.md): Set a 3- or 5-second countdown before recording starts.
- [Keyboard shortcuts](https://docs.screendesk.io/bug-reports/settings/keyboard-shortcuts.md): Trigger captures faster with keyboard shortcuts and customization.
- [Website management](https://docs.screendesk.io/bug-reports/settings/website-management.md): Control which websites Instant Replay runs on.
- [Track user interactions](https://docs.screendesk.io/bug-reports/settings/track-user-interactions.md): Capture clicks and navigation context to make bug reports easier to reproduce.
- [Linear](https://docs.screendesk.io/bug-reports/send-to-apps/linear.md): Create Linear issues from Screendesk with captured context and app fields.
- [GitHub](https://docs.screendesk.io/bug-reports/send-to-apps/github.md): Create GitHub issues from Screendesk with captured context and repository fields.
- [Jira](https://docs.screendesk.io/bug-reports/send-to-apps/jira.md): Create Jira issues from Screendesk with captured context and Jira fields.
- [Dev Tool FAQ](https://docs.screendesk.io/bug-reports/debug-a-capture/dev-tool-faq.md)
- [Collaboration](https://docs.screendesk.io/bug-reports/debug-a-capture/collaboration.md): Discuss bug reports with comments, mentions, links, and reactions.
- [Comments](https://docs.screendesk.io/bug-reports/debug-a-capture/collaboration/comments.md): Add discussion and follow-up context directly on a bug report.
- [Mentions](https://docs.screendesk.io/bug-reports/debug-a-capture/collaboration/mentions.md): Notify teammates from a bug report comment.
- [Comment links](https://docs.screendesk.io/bug-reports/debug-a-capture/collaboration/comment-links.md): Share a direct link to a specific comment in a bug report.
- [Reactions](https://docs.screendesk.io/bug-reports/debug-a-capture/collaboration/reactions.md): Acknowledge or triage comments without posting another reply.
- [Freshchat](https://docs.screendesk.io/bug-reports/customer-support-integrations/freshchat.md): Request recordings from Freshchat conversations and attach them automatically.
- [Freshdesk](https://docs.screendesk.io/bug-reports/customer-support-integrations/freshdesk.md): Request recordings from Freshdesk tickets and attach them automatically.
- [Help Scout](https://docs.screendesk.io/bug-reports/customer-support-integrations/help-scout.md): Request recordings from Help Scout conversations and attach them automatically.
- [HubSpot](https://docs.screendesk.io/bug-reports/customer-support-integrations/hubspot.md): Request recordings from HubSpot tickets and attach them automatically.
- [Intercom](https://docs.screendesk.io/bug-reports/customer-support-integrations/intercom.md): Request recordings from Intercom conversations and auto-attach them to the conversation.
- [Jira](https://docs.screendesk.io/bug-reports/customer-support-integrations/jira.md): Request recordings from Jira issues and auto-attach them to the issue.
- [Zendesk](https://docs.screendesk.io/bug-reports/customer-support-integrations/zendesk.md): Request recordings from Zendesk tickets and auto-attach them to the ticket.

## API Docs

- [Overview](https://docs.screendesk.io/api/overview.md): Welcome to the Screendesk API! You can use this API to access our endpoints, such as the Screendesk API to get your recordings.
- [Overview](https://docs.screendesk.io/api/screendesk-api/overview.md)
- [Authentication](https://docs.screendesk.io/api/screendesk-api/authentication.md)
- [Errors](https://docs.screendesk.io/api/screendesk-api/errors.md)
- [Pagination](https://docs.screendesk.io/api/screendesk-api/pagination.md)
- [API Reference](https://docs.screendesk.io/api/screendesk-api/api-reference.md)
- [Recordings](https://docs.screendesk.io/api/screendesk-api/api-reference/recordings.md)
- [Users](https://docs.screendesk.io/api/screendesk-api/api-reference/users.md)
- [Overview](https://docs.screendesk.io/api/scim-autoprovisioning/overview.md)
- [Authentication](https://docs.screendesk.io/api/scim-autoprovisioning/authentication.md)
- [API Reference](https://docs.screendesk.io/api/scim-autoprovisioning/api-reference.md)

* [Overview](https://docs.screendesk.io/api/v1/overview.md): Welcome to the Screendesk API! You can use this API to access our endpoints, such as the Screendesk API to get your recordings.
* [Overview](https://docs.screendesk.io/api/v1/screendesk-api/overview.md)
* [Authentication](https://docs.screendesk.io/api/v1/screendesk-api/authentication.md)
* [Errors](https://docs.screendesk.io/api/v1/screendesk-api/errors.md)
* [API Reference](https://docs.screendesk.io/api/v1/screendesk-api/api-reference.md)
* [Recordings](https://docs.screendesk.io/api/v1/screendesk-api/api-reference/recordings.md)

## Changelog

- [Changelog](https://docs.screendesk.io/changelog/readme.md): New updates and improvements


---

# Agent Instructions
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## Querying This Documentation
If you need additional information, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on a page URL with the `ask` query parameter:
```
GET https://docs.screendesk.io/get-started/quickstart.md?ask=<question>
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.