user-tagAssignments

Assign owners to recordings and bug reports, manage notifications, and filter by assignee.

Assignments let you indicate who is responsible for a recording or bug report. You can assign one or more team members to any item, and they will be notified automatically.

How to assign someone

Open a recording or bug report and look at the details panel on the right. Under the assignees section you will see any current assignees (or "No assignees" if none have been added).

1

Open the assignee dropdown

Click Add or remove assignees. A dropdown appears with a searchable list of everyone in your workspace.

2

Select team members

Check the box next to one or more names. Each person you select is assigned immediately — there is no save button.

3

Close the dropdown

Click anywhere outside the dropdown to close it. The assigned users now appear as pills with their avatar and name.

To remove an assignee, either uncheck them in the dropdown or click the X on their pill.

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You can assign multiple people to the same recording or bug report. Each assignee receives their own notification.

Who can assign

Any workspace member with the Admin, Editor, or Member role can add and remove assignees. Watch-Only users cannot assign.

Users can only be assigned within the same workspace — you cannot assign someone from a different workspace.

Notifications

When you assign someone, they receive two notifications:

  • In-app — a real-time notification appears in the bell icon menu.

  • Email — a message with the item title, description, creator, and a direct link to view it.

Assignees can turn off the email by going to Profile → Notifications and unchecking Bug Report Assignments. In-app notifications cannot be turned off.

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Filtering by assignee

Both the Recordings and Bug Reports pages offer two ways to filter by assignment.

Assigned to Me

Click the Assigned to Me button in the filter bar to show only items assigned to you. Click it again to remove the filter.

On the Recordings page this button appears when viewing Received or Live recordings. It is not shown on Sent or Library tabs.

Filter by specific users

Click Add filter → Users to open the user filter. Search for and select one or more team members, then click Apply. A chip showing the number of selected users appears in the filter bar. Click the X on the chip to clear it.

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Assigned to Me and the Users filter are mutually exclusive. Activating one clears the other.

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