Apply Label

Automatically apply a label to every new recording or bug report added to a folder.

The Apply Label automation is the simplest way to keep your workspace organized. When a recording or capture lands in a folder, Screendesk instantly applies the label you've configured—no manual tagging needed.

When to Use Apply Label

Apply Label is ideal for:

• Folder-based categorization — Tag all recordings in a folder with a consistent label like bug, feature-request, or needs-review

• Client or product segmentation — Automatically label recordings from a dedicated customer folder with their name or account tier

• Triage workflows — Mark all incoming recordings as unreviewed so your team knows what still needs attention

• Combining with other automations — Pair with a Slack or Linear automation so recordings are both labeled and escalated at the same time

Prerequisites

Before setting up the Apply Label automation:

1. At least one label created — The label must already exist in your workspace. Go to Organization & Workflows → Labels to create one if needed.

2. Screendesk Pro or Enterprise plan — Automations are not available on Starter plans.

3. Admin role — Editors, Members and Watch-Only cannot create automations.

1

Open folder automations

1/ Navigate to the folder you want to automate

2/ Click on the Automations button

3/ Select Screendesk > Apply Label from the list

2

Select a label

In the configuration form, click the Label dropdown and select the label you want to apply.

Only existing labels appear in the dropdown. If you don't see the label you need, go to Account settings → Workaspace settings → Labels to create it first, then come back to set up the automation.

3

Save and activate

Click Create Automation to save. The automation is enabled immediately—every new recording or bug report added to this folder will be tagged with the label you selected.

FAQ

Will existing recordings in the folder be labeled?

No. The automation only applies to new recordings added after it's been created. Recordings already in the folder are not affected.