Send to apps

Create Linear, GitHub, and Jira issues from a recording.

Turn a recording into an issue without losing context. Screendesk creates the issue and keeps a visible link on the recording.

Use Send to apps when a recording becomes a bug, task, or investigation for your engineering team.

This section covers the manual Send to app action. If you want automatic issue creation, use folder automations instead.

Choose an app

App

Linear — create issues with team, project, status, assignee, and labels.

Guide

Linear

App

GitHub — create issues in a repository with labels, assignees, and milestones.

Guide

GitHub

App

Jira — create issues with project, issue type, priority, and labels.

Guide

Jira

How it works

1

Connect your app

Each teammate connects apps from Profile > Integrations. Screendesk uses that person's account and permissions in the destination app.

2

Open the recording

Open the recording you want to share. Then click Send to app.

3

Create the issue

Choose the destination app. Review the title and description. Fill in the app-specific fields. Then create the issue.

Before you start

• Connect the app from Profile > Integrations.
• Make sure you can edit the recording.
• Make sure your connected account has access to the target project or repository.

What Screendesk sends

Every created issue includes:

• A direct link to the recording
• The source website URL, when available
• Device and browser information
• The recording timestamp in UTC
• A link back to developer information in Screendesk

Anything you type in the description appears before the generated Screendesk context.

Permissions

You must be able to edit the recording to use Send to app. Watch-only users cannot connect personal app accounts or create issues.