GitHub

Create GitHub issues from recordings with repository, labels, assignees, and milestone fields.

Create a GitHub issue from any recording you can edit. The issue includes a direct link back to Screendesk and the context engineers need right away.

This page covers the manual Send to app action. Folder automations are separate: automations create issues automatically when recordings enter a folder.

Before you start

• Connect GitHub from Profile > Integrations.
• Make sure your GitHub account can access the target repository.
• Make sure you can edit the recording.

Connect GitHub

GitHub is connected from your personal Screendesk profile. Each teammate sends issues with their own GitHub account and repository permissions.

1. In Screendesk, open Profile > Integrations.
2. Find GitHub.
3. Click Connect.
4. Approve Screendesk on GitHub's authorization screen.
5. Return to Screendesk. GitHub now appears in the connected apps list.

If you open the Send to app menu before connecting GitHub, choose Connect GitHub from the menu and complete the same authorization flow.

Create the issue

1

Open the recording

Open the recording in Screendesk. Then click Send to app.

2

Choose GitHub

Select GitHub issue. If GitHub is your only connected app, the main button may say Send to GitHub.

3

Fill in the fields

Choose a Repository. Review the title and description. Then add any optional fields you want.

4

Create the issue

Click Create issue. Screendesk adds the GitHub issue link to the recording.

The issue link stays visible even if GitHub is disconnected later.

Available fields

Field	Required	Notes
Title	Yes	Used as the GitHub issue title.
Description	Yes	Your notes are added above the Screendesk context.
Repository	Yes	Determines where the issue is created.
Labels	No	Available labels come from the selected repository.
Assignees	No	Available assignees come from the selected repository.
Milestone	No	Available milestones come from the selected repository.

What Screendesk adds

Every issue includes:

• A direct link to the recording
• The source website URL, when available
• Device and browser information
• The recording timestamp in UTC
• A link back to developer information in Screendesk

Anything you type in the description appears before the generated Screendesk context.

Permissions

You must be able to edit the recording to use Send to app. Watch-only users cannot connect personal app accounts or send recordings to GitHub.

Workspace admins can remove GitHub from the workspace from Profile > Integrations. This disconnects GitHub for everyone in the workspace, but existing GitHub issue links stay on their Screendesk recordings.

Troubleshooting

GitHub is not in the Send to app menu

Open Profile > Integrations and connect GitHub. If the button is missing entirely, confirm that you can edit the recording.

GitHub asks you to reconnect

Reconnect GitHub from Profile > Integrations. This can happen if GitHub revokes the token or the connection expires.

Repositories, labels, assignees, or milestones do not load

Reconnect GitHub and make sure your GitHub account has access to the repository and fields you want to use.