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  • API Docs
  • Changelog
  • Onboarding checklist
  • USE CASE
    • Request screen recordings
      • Screen recording experience
        • Remove countdown before recording starts
      • Collection methods
      • Browser compatibility
      • Metadata collected
      • Capture console logs and network
      • Internationalization
      • Notifications
      • AI Suggest
      • AI transcript & summary
    • Send screen recordings
      • Share recordings
      • Send recordings with a GIF preview
      • Editing video
      • Chrome extension
        • Troubleshoot
    • Live screen sharing & video call
      • Live sessions recording and triggers
      • Live screensharing VS co-browsing
  • INTEGRATIONS
    • Intercom
      • Install and set up
      • Messenger editor (recommended)
      • Home messenger
        • Customize the call-to-action text in Intercom
      • Conversation sidebar
      • Operator
        • Customize the call-to-action text
      • Embed videos in Help Center
      • Analytics
    • 🟢Zendesk
      • Install and set up
      • Ticket editor
        • Change text content inserted in Zendesk editor
      • Zendesk forms
      • Zendesk auto-reply
      • Zendesk macros
      • Forward recordings to Zendesk
      • Analytics
    • 🟣Help Scout
      • Screen recording
      • Content library
    • 🔵Gist
    • 🟢Freshdesk
      • Freshdesk Portal
      • Analytics
    • 🟢Freshchat
    • Chrome extension
    • Slack
    • Installing Screendesk script
  • Settings
    • Billing
      • Cancelling your plan
    • User management
      • User roles and permissions
      • Transferring Account Ownership
    • Personal settings
    • Customization
      • White label
      • Customize live rooms
      • Customize recorder
  • Security
    • Security features
      • Storage Location
      • Hide sensitive data
      • Two-factor authentication
      • Remote log out
      • Auto deletion of recordings
      • Restrict access to recordings
      • SAML SSO
      • SCIM
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  • Restrict access to received recordings
  • Restrict access to live recordings

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  1. Security
  2. Security features

Restrict access to recordings

PreviousAuto deletion of recordingsNextSAML SSO

Last updated 1 year ago

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By default, recording links are public, allowing you to share them with other teams without granting them access to Screendesk. If you wish to change this and restrict access to users who are part of your workspace, please visit Account Settings >

Restrict access to received recordings

Restrict access to live recordings

Security