Live sessions recording and triggers

Live screensharing sessions with your customers can be recorded for internal use or quality assurance purposes.

All live sessions are saved in your Screendesk dashboard > Live recordings

Enable / disable recordings for live screensharing

You can change the option in Account Settings > Live Screensharing

Start triggers for live screensharing recordings

We offer flexibility on the trigger to start recording screensharing sessions. You can choose among the following in Account Settings > Live Screensharing