Errors

All responses from the API will include a standard HTTP successful or error status code. The successful status codes are as follows:

HTTP Status Code	Description
200 OK	The request was successful.

For errors, we include extra information as to why the request was not successful. The error response body will have the following format:

{
  "error": {
    "message": "Descriptive information about the error",
    "code": "HTTP error code",
   }
}

For example, if you try to retrieve a recording that does not exist, you will get the following error response:

{
  "error": {
     "message": "Recording not found or does not exist",
     "code": 404,
   }
}

The error status codes, along with their error types, are as follows:

HTTP Status Code	Description
400 Bad Request	The request cannot be accepted. Might be because the request body is empty when it should not be.
401 Unauthorized	The access token provided is invalid or deactivated.
404 Not Found	We could not find any record associated with this request.
500 Internal Server Error	Something went wrong with the Screendesk API.