Track user interactions

Capture clicks and navigation context to make bug reports easier to reproduce.

Track user interactions adds click and navigation context to your captures. It helps others reproduce issues faster.

What gets captured

When enabled, Screendesk records:

  • Which elements you clicked (buttons, links, text fields)

  • When each click happened

  • Which tab it happened in

Turn it on or off

1

Open Screendesk

Click the Screendesk icon in your browser toolbar.

2

Open settings

Click Settings (gear icon).

3

Toggle tracking

Turn Track user interactions On or Off.

Changes apply instantly across tabs. No reload needed.

chevron-rightPrivacy and storagehashtag
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Screendesk keeps interaction data locally in a 2-minute rolling buffer. It continuously overwrites old events.

  • Nothing uploads unless you save and submit a capture.

  • You can turn this off any time.

chevron-rightWhat changes when it’s offhashtag
  • Click and navigation tracking stops immediately.

  • The current buffer is cleared.

  • Memory usage drops slightly (~1 MB per tab).

These features still work:

  • Screen recordings and screenshots

  • Console log capture

  • Network request capture

  • Instant Replay

chevron-rightWhen to turn it offhashtag

Turn it off if:

  • You prefer not to capture clicks and navigation.

  • You’re doing sensitive workflows.

  • You’re minimizing memory use on slower machines.

  • You don’t need this context for your reports.

Default

Track user interactions is on by default.

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