Content library

Share existing videos directly from the sidebar in HelpScout

The Content Library enables users to share existing videos directly from the ticket or chat sidebar in HelpScout. This feature allows you to easily access and distribute relevant video content to users.

Direct Sharing

Share videos from the Content Library directly within HelpScout tickets or chat sidebars, providing users with immediate access to helpful video resources.

Search Functionality

Search for videos by tags or titles to quickly locate the specific content you need.

The Content Library is a valuable tool for any support team looking to improve their service quality and efficiency by leveraging the power of video.