User roles and permissions

Screendesk currently has 5 roles:

• Owner: creator of the account, can do everything. Ownership can be transferred.

• Admins: can do everything.

• Editors: can edit and delete any videos.

• Members: can send and request recordings to the users as well as share recordings with team members.

• Watch Only: can only watch recordings. No ability to create, edit, or manage recordings.

Feature	Admin	Editor	Member	Watch Only
Watch videos in Screendesk	✅	✅	✅	✅
Send recordings	✅	✅	✅	❌
Request recordings	✅	✅	✅	❌
Send recordings	✅	✅	✅	❌
Edit recordings from the team	✅	✅	❌	❌
Delete recordings from the team	✅	✅	❌	❌
User management	✅	❌	❌	❌
Invite members	✅	❌	❌	❌
Customise branding	✅	❌	❌	❌
Manage security settings	✅	❌	❌	❌
Manage integrations	✅	❌	❌	❌
Billing	✅	❌	❌	❌

Watch-Only seats are available exclusively in the Pro and Enterprise plans at no additional cost. You can invite as many Watch-Only users as needed.