# Cancelling your plan

{% hint style="success" %}
Only admins can access an account's billing settings to cancel a plan.
{% endhint %}

If you're thinking about cancelling a plan because you're running into any issues while using Screendesk, please [contact the support team](https://screendesk.io/contact_us) first! We'd love to help you.

If your mind is made up, here's how to cancel your plan:

{% stepper %}
{% step %}

### Open Account Settings

Click on **Account Settings** in the sidebar.
{% endstep %}

{% step %}

### Open Billing

Click on the **Billing** tab. This will take you to our billing page.
{% endstep %}

{% step %}

### Cancel your plan

Click on **cancel plan**.

<figure><img src="/files/rSPEDjPBdESvQGGF1ygS" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Confirm cancellation

Click on **cancel plan** and **confirm**.

<figure><img src="/files/6Z7s4KbbfilibxgNhV5j" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

If you change your mind you can resume your plan on the **billing page**.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.screendesk.io/settings/billing/cancelling-your-plan.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.