Install and set up
How to install
You must be a Jira admin to install the Screendesk app
You can install the Screendesk app for JSM directly from the Jira Marketplace listing.
Connect Jira Service Management to Screendesk
It only takes a couple of clicks to connect Screendesk to Jira Service Management. Once you have installed Screendesk for JSM you will need to connect your workspace to your Screendesk workspace.
You can connect your account by visiting any Jira issue.
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How to Uninstall
In order to uninstall the Jira app you will need to remove the app in Jira by going to managed apps and uninstall it.

Additionally you should visit the integrations setting page in your Screendesk account settings and click on Disconnect. Upon disconnection, all Jira data saved will be removed immediately.

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