> For the complete documentation index, see [llms.txt](https://docs.screendesk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.screendesk.io/security/storage-location.md).

# Storage location

Choose where your recording data is stored — US or EU — to meet your organization's data residency requirements

Storage location controls where Screendesk stores your recording data. Use it to meet data residency and privacy requirements.

{% hint style="info" %}
Available on all plans (Free, Plus, Pro, Enterprise).
{% endhint %}

### How storage location works

Your workspace starts in **America** by default. You can switch to **Europe** until you create your first recording.

After the first recording, the setting locks. New recordings will always stay in the chosen region.

Regions map to these AWS locations:

* **America** (default): US East
* **Europe**: EU West

### Set your storage location

<figure><img src="https://3820804400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfW6XSzJSKsNyZnOkSJPt%2Fuploads%2FPg2sAIdyXPPsUUl6yIKQ%2FCleanShot%202026-02-05%20at%2017.20.20%402x.png?alt=media&amp;token=1b8e8443-e52b-44a2-9928-dcac8927bbb4" alt=""><figcaption></figcaption></figure>

{% stepper %}
{% step %}

### Open Security settings

Go to **Account Settings → Security**.
{% endstep %}

{% step %}

### Find “Recording storage location”

Scroll to the **Recording storage location** section.
{% endstep %}

{% step %}

### Pick a region

Select **America** or **Europe**.
{% endstep %}

{% step %}

### Save

Click **Save**.
{% endstep %}
{% endstepper %}

### FAQ

<details>

<summary>What happens if I don’t change the storage location?</summary>

Your recordings stay in the default region: **America (US East)**.

</details>

<details>

<summary>Can I change the storage location later?</summary>

Not after the workspace has recordings. Set it before creating your first recording.

</details>

<details>

<summary>Does the storage location affect playback speed?</summary>

No. Playback is delivered via a CDN regardless of region.

</details>

<details>

<summary>Is my data encrypted?</summary>

Yes. Recordings are encrypted at rest with AES-256 in both regions.

</details>

<details>

<summary>Does this apply to live session replays and attachments?</summary>

Yes. It applies to recording files and associated media stored in your workspace.

</details>


---

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