LogoLogo
HomepageSign Up
  • Product Docs
  • API Docs
  • Changelog
  • Onboarding checklist
  • USE CASE
    • Request screen recordings
      • Screen recording experience
        • Remove countdown before recording starts
      • Collection methods
      • Browser compatibility
      • Metadata collected
      • Capture console logs and network
      • Internationalization
      • Notifications
      • AI Suggest
      • AI transcript & summary
    • Send screen recordings
      • Share recordings
      • Send recordings with a GIF preview
      • Editing video
      • Chrome extension
        • Troubleshoot
    • Live screen sharing & video call
      • Live sessions recording and triggers
      • Live screensharing VS co-browsing
  • INTEGRATIONS
    • Intercom
      • Install and set up
      • Messenger editor (recommended)
      • Home messenger
        • Customize the call-to-action text in Intercom
      • Conversation sidebar
      • Operator
        • Customize the call-to-action text
      • Embed videos in Help Center
      • Analytics
    • 🟢Zendesk
      • Install and set up
      • Ticket editor
        • Change text content inserted in Zendesk editor
      • Zendesk forms
      • Zendesk auto-reply
      • Zendesk macros
      • Forward recordings to Zendesk
      • Analytics
    • 🟣Help Scout
      • Screen recording
      • Content library
    • 🔵Gist
    • 🟢Freshdesk
      • Freshdesk Portal
      • Analytics
    • 🟢Freshchat
    • Chrome extension
    • Slack
    • Installing Screendesk script
  • Settings
    • Billing
      • Cancelling your plan
    • User management
      • User roles and permissions
      • Transferring Account Ownership
    • Personal settings
    • Customization
      • White label
      • Customize live rooms
      • Customize recorder
  • Security
    • Security features
      • Storage Location
      • Hide sensitive data
      • Two-factor authentication
      • Remote log out
      • Auto deletion of recordings
      • Restrict access to recordings
      • SAML SSO
      • SCIM
Powered by GitBook
On this page

Was this helpful?

Export as PDF

Onboarding checklist

NextRequest screen recordings

Last updated 6 months ago

Was this helpful?

You can get started with Screendesk within minutes. Follow the steps outlined below to start receiving, sending recordings, as well as starting a live screen sharing session.

  1. Make sure that you have a Screendesk account. You can sign up at .

  2. Connect Screendesk to one of our supported ticketing system. We already integrate with , , , and .

  3. Add a Screendesk button to your contact forms and widget (, , , ).

  4. Customize your recorder to match your brand and live screen sharing sessions rooms .

  5. Add our code snippet to your website to automatically capture console logs .

  6. your colleagues to join your account.

  7. That's it! Check the demo below.

https://app.screendesk.io/users/sign_up
Zendesk
Intercom
Help Scout
Gist
Freshdesk
Zendesk
Intercom
Freshdesk
Gist
here
here
here
Invite