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Use Screendesk directly from the Intercom operator
You can receive screen recordings via the Intercom operator. Once recorded Screendesk will either create a new conversation or update an existing one.

How to setup

  • Visit the Operator tab of the Intercom dashboard.
  • Create a new custom bot based on the desired workflow.
  • Create an action button (1) that links to send an app. Please note that you can trigger the send an app with any other operator trigger.
  • Select Screendesk from the dropdown menu (2).
  • That's it!